Privacy Policy

Last updated: March 14, 2026

1. Introduction

Welcome to ScaleIt ("we", "our", "us"). ScaleIt is a platform that helps creators and brands scale their short-form video content by providing analytics, campaign management, and performance tracking tools.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services (collectively, the "Service"). Please read this policy carefully. By accessing or using the Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect the following types of information:

2.1. Information You Provide

  • Account registration data (e.g., name, email address).
  • Communications you send to us (e.g., support requests).

2.2. Information from Third-Party Platforms

When you connect your TikTok account through TikTok Login Kit, we may receive the following data as authorized by you and permitted by TikTok's API:

  • Basic Profile Information: Your TikTok display name, profile picture, and open ID.
  • Video Data: Public video metadata including titles, descriptions, view counts, like counts, comment counts, share counts, cover images, and creation dates.

We do not collect your TikTok password. Authentication is handled securely via TikTok's OAuth 2.0 protocol.

2.3. Automatically Collected Information

  • Log data (IP address, browser type, access times).
  • Cookies and similar tracking technologies for session management.

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain the Service.
  • Display your TikTok video analytics and performance metrics within the dashboard.
  • Improve and personalize your experience.
  • Communicate with you, including for customer support.
  • Comply with legal obligations.

We do not sell your personal data or TikTok data to third parties. We do not use your TikTok data for advertising or profiling purposes beyond the scope of the Service.

4. Data Sharing and Disclosure

We may share your information only in the following circumstances:

  • With Your Consent: When you explicitly authorize us to share data.
  • Service Providers: With trusted third-party service providers who assist us in operating our Service (e.g., hosting providers), under strict confidentiality agreements.
  • Legal Requirements: If required by law, regulation, or legal process.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. TikTok access tokens are stored securely and are refreshed or deleted when they expire or when you disconnect your account.

You may request deletion of your data at any time by contacting us at the email address listed below.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data in transit (HTTPS/TLS).
  • Secure storage of authentication tokens using HTTP-only cookies.
  • Regular security reviews and updates.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have the following rights:

  • Access: Request a copy of the personal data we hold about you.
  • Rectification: Request correction of inaccurate data.
  • Deletion: Request deletion of your personal data.
  • Portability: Request your data in a structured, machine-readable format.
  • Withdraw Consent: Revoke consent for data processing at any time.
  • Disconnect TikTok: You may disconnect your TikTok account from ScaleIt at any time through the dashboard, which will delete your stored TikTok tokens and data.

8. Third-Party Services

Our Service integrates with TikTok via the TikTok API. Your use of TikTok is governed by TikTok's own Privacy Policy and Terms of Service. We encourage you to review these policies.

9. Children's Privacy

Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete that information promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

support@scaleitapp.com